In this article, you will learn about the services the Integrated Service Centre (ISC) will be providing. Stay tuned to the IRP website for more detailed information on how to access support (e.g., contact details, demos on how to use the ServiceNow portal).
Once Workday goes live, the Integrated Service Centre will be your point of contact for Workday related questions, issues, and requests. This means the way you will be supported is changing.
Workday is an integrated platform that brings together HR, Finance and eventually Enrolment Services processes under one system. This requires HR, Finance, IT and Enrolment Services to collaborate to sustain Workday. The Integrated Service Centre (ISC) was created to enable that partnership, with a common goal to meet the changing needs of the community through integrated services that support and improve our use of Workday and related products and services.
