How to Get Workday Support

November 26, 2020

As we transition to Workday, you may want to brush up your basics or need help with specific questions. We’re here to support you.

Depending on what you need help with, you can access support in a number of different ways. Refer to the table below for information on when to use each support option.

Reach out to…

For help with…

How…

Integrated Service Centre

Resolving issues with Workday
Addressing basic HR and Finance queries
Accessing other help desks or support services

Contact the Integrated Service Centre :

Explore the ISC Knowledge Base.
Visit the ISC Self-Service Portal.
Call the ISC to speak directly to a representative:
604-822-8200 (UBCV) or
250-807-8163 (UBCO).

Department Administrators

Changing your Supervisory Organization (Org Chart)
Adjusting your Workday security role
Understanding changes to business processes

Reach out to your department administrator directly.

General