We are pleased to announce that Deirdre Brown will be joining the Integrated Service Centre as of September 8, 2020, as the new Senior Manager, Change Management and Communications. In this role Deirdre will be focused on establishing a strategic change approach for the ISC with specific responsibility for all areas of change management including communications, knowledge management and training.

Heather Berringer is the Chief Librarian & Associate Provost, Learning Services at the UBC Okanagan (UBCO) campus. As an Integrated Renewal Program (IRP) academic sponsor, Heather shares her perspective on enhancing the experience for UBC’s students and faculty.