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May 3, 2021IRP Student: Moving Ahead as a Community
UBC has reached an important milestone in effort to modernize our student information ecosystem. The Integrated Renewal Program-Student (IRP Student) has been approved to proceed toward a 2023/24 deployment by the Board of Governors, with immediate release of funding for this fiscal…
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January 27, 2021Thank You to the UBC Community
The Integrated Renewal Program would like to thank the UBC community for their support, patience and dedication throughout the course of the program. This January edition of the IRP Community Connect newsletter is the last edition for the HR and Finance release of Workday. The newsletter will…
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January 26, 2021Meet the ISC Service Team Behind the Scenes: Alice Shin
As Senior Manager, Service Centre for the Integrated Service Centre (ISC) since July 2020, Alice provides comprehensive strategic leadership and direction for the operations of the ISC, as well as plays a pivotal role in determining the evolving service support requirements to create an optimal…
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November 26, 2020HR & Finance Reporting in Workday
Workday Reports offer new ways for the UBC community to access and share information. With greater visibility into data, reporting functionality, and new or adapted business processes, it will take time and patience for us to become proficient. To learn about HR and Finance Reporting: 1. Access…
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November 26, 2020Workday Go-Live Facts
As we complete our first month with Workday, we have identified popular business processes and activity within the new system. From financial transactions to most-viewed knowledge articles, here is some insight into crucial business processes this month in Workday.
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November 26, 2020How to Get Workday Support
As we transition to Workday, you may want to brush up your basics or need help with specific questions. We’re here to support you. Depending on what you need help with, you can access support in a number of different ways. Refer to the table below for information on when to use each…
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November 5, 2020Catalogue of Workday support services provided by the ISC
In this article, you will learn about the services the Integrated Service Centre (ISC) will be providing. Stay tuned to the IRP website for more detailed information on how to access support (e.g., contact details, demos on how to use the ServiceNow portal).
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November 2, 2020How is support at UBC changing?
Once Workday goes live, the Integrated Service Centre will be your point of contact for Workday related questions, issues, and requests. This means the way you will be supported is changing.
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November 2, 2020How Will The Integrated Service Centre Support You At Go-Live?
Workday is an integrated platform that brings together HR, Finance and eventually Enrolment Services processes under one system. This requires HR, Finance, IT and Enrolment Services to collaborate to sustain Workday. The Integrated Service Centre (ISC) was created to enable that partnership, with a common goal to meet the changing needs of the community through integrated services that support and improve our use of Workday and related products and services.
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November 1, 2020Workday is now live and support is available!
Workday is launched and the Integrated Service Centre (ISC) is ready and here to help. The ISC is your point of contact for Workday related questions, issues and requests. If necessary, the ISC can also connect you with other support teams around the university as needed. You can access ISC…
