IRP Student Blog

IRP Student Blog

Catalogue of Workday support services provided by the ISC

November 05, 2020

In this article, you will learn about the services the Integrated Service Centre (ISC) will be providing. Stay tuned to the IRP website for more detailed information on how to access support (e.g., contact details, demos on how to use the ServiceNow portal).


How is support at UBC changing?

November 02, 2020

Once Workday goes live, the Integrated Service Centre will be your point of contact for Workday related questions, issues, and requests. This means the way you will be supported is changing.


How Will The Integrated Service Centre Support You At Go-Live?

November 02, 2020

Workday is an integrated platform that brings together HR, Finance and eventually Enrolment Services processes under one system. This requires HR, Finance, IT and Enrolment Services to collaborate to sustain Workday. The Integrated Service Centre (ISC) was created to enable that partnership, with a common goal to meet the changing needs of the community through integrated services that support and improve our use of Workday and related products and services.


Workday is now live and support is available!

November 01, 2020

Workday is launched and the Integrated Service Centre (ISC) is ready and here to help.

The ISC is your point of contact for Workday related questions, issues and requests. If necessary, the ISC can also connect you with other support teams around the university as needed.

You can access ISC support via:


Changing to Workday: Dispelling Myths

October 20, 2020

The Integrated Renewal Program (IRP) is preparing for upcoming launch of Workday to transform and modernize our systems and processes, with the Human Resources and Finance release scheduled for deployment on November 2, 2020. The end goal of this implementation is to modernize our core processes and improve accessibility and continuity of our work.

With new change comes new questions. During this transition, misconceptions can surface about what the change will mean. Here are some common myths surrounding the release of Workday: