IRP Student Blog

IRP Student Blog

How to Get Workday Support

November 26, 2020
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As we transition to Workday, you may want to brush up your basics or need help with specific questions. We’re here to support you.

Depending on what you need help with, you can access support in a number of different ways. Refer to the table below for information on when to use each support option.

 

Reach out to…

For help with…

 

Catalogue of Workday support services provided by the ISC

November 05, 2020

In this article, you will learn about the services the Integrated Service Centre (ISC) will be providing. Stay tuned to the IRP website for more detailed information on how to access support (e.g., contact details, demos on how to use the ServiceNow portal).

 

How is support at UBC changing?

November 02, 2020

Once Workday goes live, the Integrated Service Centre will be your point of contact for Workday related questions, issues, and requests. This means the way you will be supported is changing.

 

How Will The Integrated Service Centre Support You At Go-Live?

November 02, 2020

Workday is an integrated platform that brings together HR, Finance and eventually Enrolment Services processes under one system. This requires HR, Finance, IT and Enrolment Services to collaborate to sustain Workday. The Integrated Service Centre (ISC) was created to enable that partnership, with a common goal to meet the changing needs of the community through integrated services that support and improve our use of Workday and related products and services.

 

Workday is now live and support is available!

November 01, 2020
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Workday is launched and the Integrated Service Centre (ISC) is ready and here to help.

The ISC is your point of contact for Workday related questions, issues and requests. If necessary, the ISC can also connect you with other support teams around the university as needed.

You can access ISC support via:

 

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