We are pleased to announce that Deirdre Brown will be joining the Integrated Service Centre (ISC) as of September 8, 2020, as the new Senior Manager, Change Management and Communications. In this role Deirdre will be focused on establishing a strategic change approach for the ISC with specific responsibility for all areas of change management including communications, knowledge management and training.
Deirdre joined the Integrated Renewal Program in 2017 as the Senior Change Management Specialist focusing on the HR/HCM workstream and as a member of the Organizational Change Management (OCM) team. Prior to joining the IRP, Deirdre has worked at UBC for 7+ years as a change and communication lead for a variety of large multi-year projects across the organization including the transformation of Graduate Admissions (eVision/GRASP), implementation of undergraduate Broad Based Admissions (BBA) and she is an established member of UBC's Change Management community of practice. Deirdre brings a wealth of institutional knowledge of UBC and her qualifications include Prosci certification, a graduate and undergraduate degree in Communication and over ten years of experience working in the public sector.
In her spare time Deirdre is an active member of the Vancouver chapter of the Association of Change Management Professionals and she enjoys exploring the oceanside trails near her home in Richmond, travelling to spend time with family across the province and reviving a childhood passion for tap dancing.