Resolved: This issue is now resolved as of August 31, 2024. All students should now see accurate tuition fees for courses running over Term 1 and Term 2.
What is the Issue?
Tuition charges for 2024-25 Winter session courses being incorrectly calculated, resulting in students only seeing charges for Winter Term 1. While Winter Term 1 charges are accurate, the charges for Winter Term 2 are not being displayed.
Who is Impacted?
Undergraduate and graduate students registered in the full Winter 2024-25 Winter session (September to April) courses where tuition is split between Term 1 and 2.
Staff supporting students, tuition, fee calculation and payment processes.
What is the impact?
Impacted students will not see a complete picture of their total amount due for the entire 2024-25 Winter session. Without Term 2 charges, students will not be able to budget for their total amount due during the 2024-25 Winter session.
What is the status?
Updates will be provided here as available. There is currently no manual workaround available or list available of impacted student accounts.